FAQs

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• Why can not open all the preview channels and too slow on IE?

*Check to make sure that the NETWORK TYPE is chosen as WAN in the login page...
28/10/2016

• Why is the image not clear or no image in network preview state or video file playback state?

*Network is not stable. *The PC is resource limited...
28/10/2016

• WhyNetwork connection is not stable.

*Network is not stable. *IP address is conflicted...
28/10/2016

• Why the DVR can not boot up normally?

*The power supply is not correct. *Switch power supply line is not in good connection...
28/10/2016

• Why does the DVR reboots automatically or stops working after booting up a few minutes?

*The input voltage is not stable or too low. *The hard disk is damaged or the hard disk cables are broken...
28/10/2016

• Why Network connection is not stable?

*Network is not stable. *IP address is conflicted...
28/10/2016
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